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Operate & Maintain — Residential Property Maintenance

PROTECT YOUR PROPERTY.MAINTAIN ITS POTENTIAL.

Reactive and planned residential property maintenance for landlords, letting agents and portfolio operators — coordinated under one professional partner, nationwide.

Submit a Maintenance Request Discuss a Maintenance Agreement

The Maintenance Model

Most providers do one. We coordinate both under a single maintenance agreement.

01

REACTIVE MAINTENANCE

Rapid response to breakdowns and repairs, handled end to end by one coordinated team.

  • Plumbing faults & emergency repairs
  • Electrical breakdowns
  • Carpentry repairs
  • Kitchen & bathroom faults
  • Building fabric defects
  • Minor works, as needed
02

PLANNED PREVENTATIVE MAINTENANCE

Scheduled visits that protect condition and value before issues arise.

  • Scheduled maintenance visits
  • Condition surveys
  • Communal area upkeep
  • Decoration cycles
  • Building fabric protection
  • Ongoing property support

One agreement. Both disciplines. Zero gaps between contractors.

Submit a Maintenance Request

Structured for accountability

1
Coordinated partner for every property requirement
4
Specialist divisions working together across the lifecycle
UK-WIDE
Coverage across England, Scotland, Wales and Northern Ireland

Every maintenance trade, under one managed scope.

Pulled directly from the Operate & Maintain scope — the full range delivered and coordinated for you.

01Plumbing maintenance
02Electrical maintenance
03Carpentry maintenance
04Painting & decorating maintenance
05Kitchen & bathroom maintenance
06Communal area maintenance
07Building fabric maintenance
08Property repairs
09General maintenance
10Minor works & installations
11Landlord maintenance
12Ongoing property support

One property. One partner. Every possibility.

When maintenance, repairs and planned works run through one coordinated company, nothing falls between contractors.

Single accountability, consistent standards and one point of contact across a whole portfolio — so you spend less time chasing trades and more time knowing the work is done.

Maintenance delivered to accredited management standards.

Independently certified systems underpin how every repair and planned visit is delivered. Certificate numbers and scopes available on request.

ISO 9001
Quality Management

Certificate no. / scope — space reserved

ISO 14001
Environmental Management

Certificate no. / scope — space reserved

ISO 45001
Occupational Health & Safety

Certificate no. / scope — space reserved

Constructionline

Registration no. — space reserved

Alcumus SafeContractor

Membership no. — space reserved

Keep every property maintained — through one partner.

Submit a Maintenance Request Discuss a Maintenance Agreement

01753 463799 · support@lucyandphilltd.co.uk
Head office: 46–48A Dorney House, Burnham, Buckinghamshire SL1 7JP

Service availability is confirmed by project location, scope and operational arrangements.