Privacy Policy

Last updated: 12/07/2024

Lucy & Phil LTD (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://lucyandphilltd.co.uk) or use our services. Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information
We may collect personal information you provide directly to us, such as:
- Your name
- Email address
- Phone number
- Address
- Any other information you choose to provide
Non-Personal Information
We may automatically collect certain non-personal information, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and the time spent on our website

How We Use Your Information

We may use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To process and manage your inquiries, quotes, or service requests.
To communicate with you, including responding to your inquiries or sending updates.
To improve our website, products, and services.
To comply with legal obligations and enforce our terms and conditions.
To protect the security and integrity of our website and business.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

With Service Providers
We may share your information with trusted service providers who assist us in operating our business and website, such as IT support, payment processors, and marketing agencies. These providers are obligated to keep your information confidential.
Legal Obligations
We may disclose your information when required to do so by law or if such disclosure is necessary to comply with legal processes, protect our rights, or safeguard others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request a copy of your information in a structured, electronic format.

To exercise any of these rights, please contact us at support@lucyandphilltd.co.uk.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Address: 227 Bath Road, Slough SL1 5GA, UK
Phone: 079-0109-8662
Email: support@lucyandphilltd.co.uk
Website: https://lucyandphilltd.co.uk

Thank you for trusting Lucy & Phil LTD with your personal information.

We take pride in providing top-tier Construction, Moving, and Cleaning services across the UK.

Company Info

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Contact Info

227 Bath Road, Slough SL1 5GA

Mon - Sat: 8:30-5:30

079-0109-8662

support@lucyandphilltd.co.uk