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BUILD & TRANSFORM · OPERATE & MAINTAIN

PLUMBING,DELIVERED PROPERLY.

Installation, first-fix, bathrooms, heating, drainage and planned maintenance — coordinated nationwide by one accountable property partner.

One continuous thread

Most firms treat plumbing as a single call-out. Lucy And Phil Limited treats it as a continuous thread across a property's whole life — first-fix during Build & Transform, then reactive and planned plumbing under Operate & Maintain. One relationship, carried from first pipe to twenty-year maintenance.

Plan
Services design & specification input
Install
New-build plumbing & first-fix
Commission
Heating & drainage testing, sign-off
Operate
Reactive plumbing & repairs
Maintain
Planned preventative schedules
Renew
Upgrades, refits & replacement

The full plumbing scope

Drawn from the two divisions that carry plumbing — nothing bolted on, nothing subcontracted blind.

Installation & First-Fix
01

New Build Plumbing

Complete first-fix and second-fix plumbing for new developments, coordinated with the wider build programme.

02

Bathroom Installations

Full bathroom fit-out — supply, pipework, fixtures and finish.

03

Kitchen Installations

Kitchen plumbing and connected services installed to spec.

04

Heating Systems

Design, installation and commissioning of heating systems across domestic and commercial settings.

05

Drainage

Above and below-ground drainage, installation through to testing.

Maintenance & Repair
06

Plumbing Maintenance

Ongoing plumbing upkeep across portfolios and single properties under one accountable relationship.

07

Reactive Maintenance

Responsive attendance to faults, leaks and failures.

08

Planned Preventative Maintenance

Scheduled inspection and servicing to prevent failures before they happen.

09

Building Repairs

Associated building repairs coordinated alongside plumbing works.

10

Minor Works

Small-scope tasks handled without separate contractors.

4 divisions
one coordinated partner across your whole property programme.
Nationwide UK coverage
England, Scotland, Wales and Northern Ireland — coordinated centrally.
First-fix → planned maintenance
under a single accountable relationship.

Two ways to run a property's plumbing.

The usual way
  • A separate plumber, booked job by job
  • A separate builder for associated works
  • A separate maintenance contract
  • No single point of accountability
  • Repeated, uncoordinated site visits
  • Nobody owns the whole job
The coordinated way
  • One partner across installation and ongoing maintenance
  • Coordinated with building and facilities work
  • Consistent standards across every phase
  • Single accountability — one number to call
  • A planned preventative schedule, not just reactions
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Standards & accreditation

Accountable, by certification.

Installation and maintenance delivered against recognised management systems and third-party accreditation.

Quality Management

ISO 9001

Quality management system governing delivery consistency across projects.

Certificate number & scope available on request.
Environmental Management

ISO 14001

Environmental management system covering site and operational practice.

Certificate number & scope available on request.
Health & Safety

ISO 45001

Occupational health & safety management system for personnel and sites.

Certificate number & scope available on request.
Contractor Accreditation

Alcumus SafeContractor · Constructionline

Third-party accreditation of safety, competence and pre-qualification.

Registration details & scope available on request.

All installation and maintenance work follows RAMS, risk assessments and applicable CDM responsibilities — every phase documented, every site accountable.

Start your plumbing project with one accountable partner.

Head Office
46–48A Dorney House,
Burnham, Buckinghamshire,
SL1 7JP

Service availability is confirmed by project location, scope and route. Nationwide coverage is coordinated centrally — this does not imply local offices.