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OPERATE & MAINTAIN — PLANNED PREVENTATIVE MAINTENANCE

Maintain on a schedule.Not in a crisis.

Scheduled inspections, servicing and minor works that keep commercial and residential portfolios compliant, operational and board-ready — delivered nationwide by one coordinated partner.

Submit a Maintenance Request Discuss a Commercial Contract

Protect your property. Maintain its potential.

The case for the calendar.

Every £1 of planned maintenance typically avoids several £ of reactive repair — before the failure, not after the invoice.

REACTIVE ONLY

  • Emergency call-outs at premium rates
  • Unplanned downtime
  • Surprise capital spend
  • Failed compliance checks
  • Tenant complaints

PLANNED PREVENTATIVE

  • Scheduled visits booked a year ahead
  • Assets serviced before they fail
  • Predictable annual budget
  • Audit-ready records
  • Fewer reactive call-outs

THE PPM PROGRAMME

A maintenance programme you can read like a calendar.

Asset / System
Typical Frequency
What We Check
Building fabric
Quarterly
Roofs, gutters, external walls, doors and windows for early signs of wear, water ingress and structural defects.
Plumbing systems
Bi-annual
Pipework, drainage, tanks and pressure — identifying leaks and blockages before they escalate.
Electrical & fixed wiring
Per statutory cycle
Fixed installations, distribution boards and testing in line with current regulatory requirements.
Heating & hot water
Annual service
Boilers, controls and hot water systems serviced and certified for safe, efficient operation.
Kitchen & bathroom fittings
Quarterly
Fixtures, seals, ventilation and fittings inspected for function, condition and compliance.
Communal areas
Monthly
Shared spaces, stairwells and entrances checked for safety, condition and presentation.
Painting & decorating upkeep
Scheduled
Programmed redecoration to protect surfaces and maintain the standard of your portfolio.
Minor works & installations
On programme
Small repairs, replacements and installations rolled into the planned schedule, not the emergency queue.

Frequencies are set per site following a condition survey and asset register — confirmed to your portfolio, not assumed.

A schedule, not a scramble.

Five stages from first survey to audit-ready evidence.

01

Asset survey & registerWe survey the site and build a complete asset register.

02

Tailored PPM scheduleA maintenance calendar built around your portfolio.

03

Scheduled visits & servicingPlanned attention delivered on the dates agreed.

04

Reactive cover when neededRapid response for the issues a schedule can't predict.

05

Records, reporting & compliance evidenceAudit-ready documentation after every visit.

Who this is for.

Built for buyers who manage property at scale and answer for it.

Landlords & letting agents Housing providers Facilities managers Commercial property owners Property portfolio operators Care homes Offices & workplaces Retail & commercial premises Multi-site organisations

ACCREDITATIONS & STANDARDS

Proof you can hand to an auditor.

Our maintenance programmes are delivered inside certified management systems — so the evidence is there before anyone asks for it.

ISO 9001

Quality Management

ISO 14001

Environmental Management

ISO 45001

Occupational Health & Safety

SafeContractor

Alcumus / Constructionline

RAMS, risk assessments, waste duty of care and audit-ready maintenance records provided with every programme. Certificate numbers, scopes and expiry dates available on request.

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One coordinated partner across the whole property lifecycle means your maintenance connects to your repairs, your cleaning, your refurbishment and your waste — managed by the same company, on one schedule.

UK
Nationwide coverage
4
Specialist divisions
3
ISO standards
1
Point of contact

Put your portfolio on a maintenance schedule.

Submit a Maintenance Request Discuss a Commercial Contract
Call01753 463799
Emailsupport@lucyandphilltd.co.uk
Head Office46–48A Dorney House, Burnham, Buckinghamshire, SL1 7JP

Service availability confirmed per site, scope and location.