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Operate & Maintain — The Property Lifecycle Company

Protect Your Property.Maintain Its Potential.

Planned and reactive maintenance for landlords, letting agents and portfolio operators — one coordinated partner across the United Kingdom.

Get 48-Hour Maintenance Quote Check Availability by Postcode

"One call now covers every property we own." No more juggling three trades for a single void.

Priya Nandra · Letting agent, 140-unit managed portfolio
1,200+ rental units under active maintenance
4 divisions on a single agreement
One agreement

Planned & reactive maintenance under a single contract.

Four divisions

Cleaning, waste, removals and construction on one call.

Nationwide

Coverage across England, Scotland, Wales & NI.

The Tenancy Maintenance Cycle

One Partner, The Whole Cycle

From the first void to the next check-in, every maintenance task sits on a single spine — no gaps, no handovers, no separate contractor to chase. Here is how Lucy And Phil Limited keep each stage of the tenancy protected.

1

Plan

Portfolio review, maintenance schedule and budget planning across every property.

2

Inspect

Planned preventative checks and building fabric surveys to catch issues early.

3

Repair

Reactive repairs across plumbing, electrical, carpentry and general works.

4

Maintain

Ongoing upkeep, communal area care and routine servicing throughout the tenancy.

5

Turn Around

Void clearance, repairs, deep clean and getting the property re-let ready.

6

Re-Let

Final checks and minor works so the next tenancy starts protected.

The Operate & Maintain Service Matrix

Every maintenance discipline you need across a rental portfolio — grouped by how you call on it.

Planned

  • Facilities management
  • Integrated property maintenance
  • Planned preventative maintenance
  • Building fabric maintenance
  • Painting and decorating maintenance
  • Communal area maintenance

Reactive

  • Reactive maintenance
  • Building & property repairs
  • Plumbing / electrical / carpentry maintenance
  • Kitchen and bathroom maintenance

Portfolio Support

  • Commercial & residential property maintenance
  • Landlord maintenance
  • Minor works and installations
  • Ongoing property support

One coordinated partner. Not a list of trades to chase.

Because Lucy And Phil Limited run four divisions, a single maintenance call can pull in cleaning, waste clearance, removals or construction — all under one roof. No multiple contractors to brief, no invoices to reconcile across suppliers, and no coordination gap where a job stalls between trades. One number, one accountable partner, one standard across every property.

01

Planned + reactive under one agreement

02

Single point of contact

03

One compliant supplier, four divisions

04

Nationwide UK coverage

"We moved 90 units onto one agreement and reclaimed a day a week that used to vanish chasing separate contractors."

Mark Ellison, Portfolio Operations Manager Residential & mixed-use portfolio · 90 units · Client since 2021

1,200+

Rental units under active maintenance across the UK

4 divisions

Maintenance, cleaning, waste and construction — one supplier

ISO 9001 / 14001 / 45001

Independently certified for quality, environment and safety

Coverage Across The United Kingdom

Maintenance delivered wherever your properties are — one partner, the whole country.

England

  • London
  • South East
  • South West
  • East of England
  • West & East Midlands
  • North West
  • Yorkshire & Humber
  • North East

Scotland

  • Glasgow
  • Edinburgh
  • Aberdeen
  • Dundee

Wales

  • Cardiff
  • Swansea
  • Newport
  • Wrexham

Northern Ireland

  • Belfast
  • Derry/Londonderry

Please note: Service availability confirmed by property location, scope and operational arrangements. Head office: Burnham, Buckinghamshire — this does not restrict our nationwide coverage.

Accredited, Compliant, Accountable

Independently certified across quality, environment and safety.

ISO 9001 — Quality Management

Certificate number, scope & dates confirmed on request.

ISO 14001 — Environmental Management

Certificate number, scope & dates confirmed on request.

ISO 45001 — Occupational H&S

Certificate number, scope & dates confirmed on request.

Constructionline

Membership number & status confirmed on request.

Alcumus SafeContractor

Registration details confirmed on request.

Environment Agency Waste Carrier

Registration number confirmed on request.

ICO Registration

Registration number confirmed on request.

Full certificate details

Numbers, scopes and renewal dates supplied with every enquiry.

Certificate numbers, scopes and dates are confirmed on request — we never publish placeholder figures.

How the enquiry works

A Straightforward Maintenance Enquiry

Tell us the shape of your portfolio and we'll scope the right coordinated arrangement. We'll ask about:

  • Property type — residential, commercial or mixed
  • Number of sites across your portfolio
  • Required services — planned, reactive or both
  • Maintenance frequency and schedule
  • Response requirements for reactive work
  • Contract duration and coverage area

Start the conversation

One form, one point of contact. We'll confirm availability and scope for your properties.

Get 48-Hour Maintenance Quote Discuss a Commercial Contract Book a Site Assessment

No obligation. One compliant supplier, four divisions, one point of contact.

Protect your property. Maintain its potential.

Get 48-Hour Maintenance Quote Discuss a National Contract
Call01753 463799 Emailsupport@lucyandphilltd.co.uk Office46–48A Dorney House, Burnham, Buckinghamshire, SL1 7JP

One Property. One Partner. Every Possibility.