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Operate & Maintain — Integrated Property Maintenance

Protect Your Property.Maintain Its Potential.

Planned preventative and reactive maintenance for commercial, residential and portfolio property — delivered nationwide by one accountable partner.

One Property. One Partner.

Most buildings are maintained by a dozen disconnected trades. We run maintenance as a single coordinated discipline — one schedule, one point of contact, one accountable record.

Integrated Property Maintenance sits within our Operate & Maintain division and connects directly to Build & Transform, Prepare & Present and Move & Manage Resources across the full property lifecycle.

Ahead of the problem

Planned Preventative Maintenance

  • Scheduled inspections across the portfolio
  • Building fabric checks that catch wear early
  • Servicing cycles kept on calendar
  • Compliance deadlines met before they lapse
  • Budget-forecastable, predictable costs

When something breaks

Reactive Maintenance

  • Defined response windows
  • A single reporting route
  • Priority triage on every issue
  • Tracked through to completion

Most portfolios need both. We run them on one contract and one record.

Full Coverage · 01–09

Building fabric to trades, under one record.

01

Facilities Management

Day-to-day oversight that keeps every building operational and accountable.

02

Planned Preventative Maintenance

Scheduled servicing and inspection cycles mapped to your portfolio.

03

Reactive Maintenance

Rapid, triaged response to faults within defined windows.

04

Plumbing, Electrical & Carpentry

Core trades coordinated through a single point of contact.

05

Painting & Decorating

Presentation and protective finishing for interiors and exteriors.

06

Kitchen & Bathroom

Repair, refit and upkeep of high-use wet areas.

07

Communal Area Maintenance

Shared spaces kept safe, clean and compliant for every tenant.

08

Building Fabric Maintenance

Structure, envelope and finishes protected against decline.

09

Minor Works & Installations

Small projects delivered without a separate contractor.

ONEAccountable Point of Contact
FOURCoordinated Divisions
UKNationwide Coverage

An honest capability framing, not a claimed client result. Service availability is confirmed per location, scope and route before any contract begins.

Submit a Maintenance Request

Who This Is For

If you hold the responsibility for keeping property operational, the Operate & Maintain division carries it with you — on one contract, one record.

Landlords & letting agents Facilities managers Housing providers Commercial property owners Property portfolio operators Care homes Offices & workplaces Retail & commercial premises

Accreditations & Assurance

Credentials behind every visit.

ISO 9001 — Quality Management

Certificate no. & scope on file — available on request.

ISO 14001 — Environmental Management

Certificate no. & scope on file — available on request.

ISO 45001 — Occupational Health & Safety

Certificate no. & scope on file — available on request.

Alcumus SafeContractor

Accreditation details & renewal date on file.

RAMS, risk assessments, contractor management and staff competence underpin every maintenance visit. Space is held above for certificate numbers, accreditation scopes and renewal dates.

Protect Your Property. Maintain Its Potential.

Call

01753 463799

Email

support@lucyandphilltd.co.uk

Office

46–48A Dorney House,
Burnham, Buckinghamshire, SL1 7JP

Nationwide coverage — availability confirmed by location, scope and route.