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Build & Transform · Flooring & Tiling

Floors
Laid To
The Millimetre.

Engineered wood, LVT, porcelain, natural stone, ceramic and screed — surveyed, substrate-prepped and installed by one accountable team, nationwide.

A floor is the only finish your client walks on every day. It is the first thing a surveyor kneels to check — and the last thing a tenant forgives.

The specification view

Flooring and tiling sits inside our Build & Transform division, which means a single crew carries the work from strip-out to clean-off. We survey, correct the substrate, lay the finish and clear the site — all under one line of accountability.

No handover gaps between trades. No tiler waiting on a builder, no screed cured to the wrong tolerance, no finger-pointing when the subfloor fails. One team owns every surface from measure to handover.

What we lay

01 — Timber

Engineered & solid wood flooring

Acclimatised on site, laid over a moisture-tested subfloor. Board by board, to level — because warping shows and will not be forgiven.

02 — Resilient

Luxury vinyl tile (LVT)

Click-fit and glue-down systems, specified to traffic and subfloor condition.

03 — Hard tile

Porcelain & ceramic tiling

Walls and floors, including large-format up to 1200mm with correct back-buttering and slip rating.

04 — Stone

Natural stone

Marble, travertine and slate, sealed to spec.

05 — Substrate

Screed & self-levelling

Latex, flow screed and substrate correction.

06 — Comfort

Underfloor heating overlays

Overlay systems integrated beneath the finish.

07 — Wet areas

Wet rooms & bathroom tiling

Fully tanked before tiling — waterproofing proven before the first tile is set.

08 — Commercial

Commercial safety flooring

Vinyl sheet and anti-slip systems to commercial and care specification.

How a floor is delivered

Eight sequenced steps, one accountable team, no gaps between trades — mapped from the Build & Transform journey.

01

Site survey & measure

02

Substrate & moisture assessment

03

Specification & material selection

04

Fixed quotation

05

Preparation & levelling

06

Installation

07

Grouting, sealing & finishing

08

Clean-off & handover

≤2mm

Flatness tolerance we work to over a 2m straightedge — the difference between a floor that lies flat and one that telegraphs every joint.

1200mm

Large-format porcelain we set — up to, walls and floors.

7-point

Substrate checks before any finish goes down.

Tolerances and material warranties are confirmed per project specification and manufacturer guidance.

Flooring never travels alone

With Lucy And Phil Limited

  • One survey, one specification, one quotation
  • Sequenced strip-out → screed → tiling → after-builders clean
  • A single point of accountability from measure to handover
  • One invoice, no trade-to-trade gaps

The usual way

  • Three contractors, three schedules to coordinate
  • Finger-pointing when the subfloor fails
  • The tiler blames the builder, the builder blames the screed
  • You project-manage the gaps — and carry the risk

Within the Property Lifecycle, flooring links straight to Build & Transform, with waste clearance handled by Move & Manage and post-construction cleaning by Prepare & Present — one lifecycle, one contractor.

Nationwide, surveyed by location

Flooring and tiling delivered across England, Scotland, Wales and Northern Ireland from our Burnham, Buckinghamshire head office, with availability confirmed by project location, scope and access.

London South East South West East of England West & East Midlands North West Yorkshire & Humber North East Glasgow Edinburgh Cardiff Belfast

Who we lay floors for

Every audience carries a different flooring need — we specify to it.

Homeowners

Renovation flooring and bathroom tiling laid to a finish that lasts.

Landlords & letting agents

End-of-tenancy LVT refresh — hard-wearing, fast to turn around.

Property developers

Whole-scheme specification across multiple plots, sequenced to programme.

Estate agencies

Pre-sale flooring upgrades that lift presentation and value.

Offices & workplaces

Commercial vinyl and carpet tile fit-outs around occupancy.

Retail & commercial premises

Large-format porcelain fit-outs built for footfall.

Care homes

Anti-slip safety flooring and tanked wet-room tiling to spec.

Housing providers

Void turnaround flooring across portfolios, to consistent standard.

Multi-site operators

One specification, rolled out across sites with a single point of contact.

Tell us about your floor.

Send room sizes, material preference and photographs — we'll survey, specify and return a fixed quotation.

Call

01753 463799

Email

support@lucyandphilltd.co.uk

Office

46–48A Dorney House,
Burnham, Buckinghamshire,
SL1 7JP
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